Frequently Asked Questions
Discover the answers to your frequently asked questions about our products and services.
Face O'Clock is a skincare brand Founded by Yash Daga, Miku Skincare Private Limited, based in Hyderabad, India.
Because we'd rather ship five formulations we're proud of than fifty we're not. Every SKU exists because it does its job - not to fill a shelf.
It means the exact formula was tested on real human skin at a certified lab (Mascot Spincontrol), not just in a dish - and we publish the certificate. If we claim something's tested, there's a report behind it.
Yes — every product is vegan and cruelty-free, verified by our badge system on each product page, not just stated on the label.
Stop using it immediately and contact hello@faceoclock.in or WhatsApp — we'll help you troubleshoot. We recommend patch-testing any new skincare product for 24 hours before full use, regardless of skin type.
Orders dispatch in 1-2 working days and arrive 5-7 working days after that, with free shipping on every order, no minimum cart value required.

